180 DAY Money Back Guarantee!
180-DAY 100% MONEY BACK GUARANTEEUNOPENED PRODUCTSWe'll refund FULL purchase price you paid for our hardware or software products in unopened and unused item(s) in new condition within 180 days of purchase. Shipping charges are non-refundable. Simply email us for Return Authorization Number (RA#) before sending anything back. Ship item(s) prepaid with RA number on outside of package or it may be refused. Email us tracking number of package. If merchandise value is over $100, insure it for the full value. OPENED OR USED HARDWAREHardware must be received undamaged and resellable condition. Simply email us for Return Authorization Number (RA#) before sending back. If merchandise value is over $100, insure it for the full value. Upon receipt and inspection we will send you a non-refundable free replacement of the in-stock item within one business day. If you return an opened, used or damaged cartridge to exchange for a different product, we will issue a full merchandise credit minus shipping charges, parts, materials, labor and a fifteen percent retesting and repackaging fee. Merchandise credits are good for thirty days from date of issue. SOFTWAREWe'll refund your FULL purchase of MedMemory Software if you find a better software within 180 days of purchase. DAMAGED GOODSDamage must be reported to us within seven days of receipt. Retain all packaging and item(s) as received so we can file a damage claim. Simply phone or email us for a Return Authorization Number (RA#). We can also arrange for immediate shipment of replacement goods. REFUNDSRefunds are issued within 5 business days after receipt of authorized return in accordance with all other stipulations as stated above. Credit card refunds are applied to same MasterCard or VISA as original sale |
