Personal Heath Record Frequently Asked Questions

What is a PHR?

A PHR is a Personal Health Record. It is a method of tracking and communicating your specific health information to healthcare professionals. The PHR can be used in a wide range of circumstances including Doctor visits, Dental check-ups, at the Pharmacy and of course in emergency situations. We provide an Electronic PHR or E-PHR, which is much easier to update and is designed in a format that provides the information in a clear, concise manner that "Doctors Need to Know".

Is it true that President Bush said that every American must have a personal electronic medical record (EMR)?

Absolutely, as a matter of fact, President Bush said that if he could he would make it a law. By the year 2015 he mandates that every American must carry an EMR of some type with them. Also to bolster his Border Act, the person should have at least 3-5 forms of electronic un-alterable I.D. in it as well.

Who is responsible for keeping my information up to date and correct?

You are solely responsible for the information entered into your medical passport. Yourself and health care workers will utilize the information to make decisions about your medical care. It is critical that it be accurate and up to date.

Where is the data held?

Data is held on to the device.  In that way, no one has access to it unless you desire.

If you would like remote backup of the data, you can use our partner www.beinsync.com to backup your entire usb drive’s data.

Why not just buy a blank USB drive?

• You're buying software:  organizes medical info.  speeds up uploading, downloading, finding stuff faster.
• If you really want to save money, you can also carry around all your medical records on paper in your back pocket!
• If you already own a USB drive, you may choose to download our organizational software here - Download Software
• You're buying a pill carrier.
• You're buying a product supported by a team of MDs and health care professionals.
• You're buying a product with document scanning support and services.
• You're paying for service too.  Would you buy a dell without 1y warranty?  Isn't you life worth as much as your dell computer?
• Emergency personelle will not be able to find your last EKG it 10 seconds with a regular usb in your pocket?

What's in it for me (patients/customers)?

Top Reasons to Try a MedMemory Personal Health Record

What are the common uses?  Why do i need it?

• CRITICAL INFORMATION: Identification Information, Allergy Information, Current Medications, Current Medical Conditions, and Notes.
• DOCTOR'S NOTES: General Practitioners, Specialists, Dentists Notes and Records, Optometrist Notes and Records, Laboratory Values
• IMAGING STUDIES: X-rays, Ultrasounds, MRI, CT, PET, and other imaging studies.
• OTHER MEDICAL STUDIES: Electrocardiogram, EKG Studies, Pulmonary Function Tests.
• PERSONAL RECORDS: Exercise Logs

Is My Information Confidential?

All personal member information is kept in a secure database using encrypted technology that can be changed only by the member. All information obtained by Healthcare Professionals is in a read-only format and cannot be changed in the database.

Will Medicare cover the cost of these?

At the present time Medicare is still reviewing the process and procedures and we will notify everyone if there is any changes.   You can use the cost as a health-related expense however.

What are the prices and variations of gigabyte we offer?

• All prices are on the website.
• Custom made solutions on a case by case basis. 
• Our USB drives are reasonable for most patients.  If you need another size USB drive, you can purchase one from any retailer and install our organization software.  Click Here for Download.

How many files can it hold of each?

MedMemory can hold as much memory as the computer or USB drive it is installed on.

• 100,000 Pages of textual Doctor’s Notes!!!
• 1000 EKG Results!
• 250 Ultrasound Studies!
• 167 MRI Studies!
• 110 CT Scans!
• 67 X-ray Studies!
• (sizes vary based on informational size.  May store up to the capacity of the memory of the device).

PAPER RECORDS:  How can I coordinate with paper record system (no electronic medical record EMR).

• MedMemory software can actually be used as a free (or even money saving!) pseudo electronic health record to coordinate between multiple doctors.
• Doctors, health care practitioners, and patients can upload/download from the device very quickly.
• Doctors, health care providers, and patients can print and save very quickly.
• Doctors, health care providers, and patients can digitize critical records quickly.
• Critical notes can be digitized (see…”How do I digitize paper records.”)

How do I get info into the device?

• Please Visit our Help and Usage Instruction Guide

Can I buy these from a store?

Presently you can ONLY purchase them from our web site.

Will doctors honor my Advanced Directives if they only have the MedMemory drive and not the paper copies?

Refer to the "State Regulations" for detailed information about each state. Obviously MedMemory cannot guarantee what physicians will do in various medical situations. However, while politicians write the laws, physicians practice medicine. The reality, in health care, is that rarely do physicians have access to all the legal copies of advanced directives and living wills. Generally in critical situations, physicians utilize every resource available – usually family, friends and primary care physicians – to make what they believe to be the best decisions for you.

Putting your choices and medical information in the MedMemory device and carrying it with you, gives physicians immediate access to your medical information and your choices about care. They can utilize this information first to care for you and if necessary to call your emergency contact person, Health Care Agent and if necessary verify your witnesses for the states legal purposes.

What if MedMemory does not meet all the requirements of my state regulations for advanced directives?

Refer to the "State Regulations" for detailed information about each state. Additionally we recommend you consult your physician and your attorney.

One of the guidelines in some states that can easily be addressed with MedMemory is to have your legal documents scanned digitally and attached to one of the entries.  Some state regulations are different. However, the state regulations are written to comply with the federal Patient Self-Determination Act. Although states differ in their approach to advanced directives, the intent is similar: competent patients can determine for themselves what health care they want and do not want. Physicians recognize and understand this right of patients.

Should I purchase a drive even if I have no Medical Problems?

Yes!  At the minimum, it provides a way for people to contact your loved ones during an emergency!

Can my doctor view my information after I leave his office?

It is up to you.  Doctors are only supposed to have information that you authorize them to have.   

What if I lose my CD or Flash drive?

You should be backing up your entire usb regularly.

You may purchase remote backup of all your usb data.  See www.beinsync.com.

How can I get my Medical records from my doctor, and will there be a fee?

Your physician is required by law to make available to you a copy of all of the information located in your file/chart. !!!

Questions?  support@medmemory.com